Privacy Policy
Last Updated: January 2024
Cedar-lemur ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Submit an enquiry through our contact form
- Register for our services
- Subscribe to communications from us
- Participate in consultations or sessions
The personal information we collect may include:
- Name and contact details (email address)
- Service preferences and learning goals
- Communication history with our team
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you access our website, we may automatically collect certain information including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Process transactions and send related information
- Improve our website and service offerings
- Send administrative information such as updates to our terms
- Protect against fraudulent or unauthorised activity
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service providers who assist in operating our website and conducting our business, bound by confidentiality agreements
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our users or others
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, potential risks from unauthorised use or disclosure, and applicable legal requirements.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability (receiving your data in a structured format)
- Withdraw consent where processing is based on consent
Security Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
cedar-lemur
42 Harbour Street
Sydney NSW 2000
Australia
Email: [email protected]
Australian Privacy Principles
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). For more information about privacy in Australia, you can visit the Office of the Australian Information Commissioner at oaic.gov.au